Customer should contact us within 14 days of purchase to request a refund.
Please include in your message a note stating the reason for your return. An e-mail will be sent to you with instructions on where to ship your return. Shipping costs to return the item is paid by the buyer. Upon receipt of items returned a refund will be issued.
All items over $50 are subject to a 10% restocking fee, this will be deducted from your refund.
Due to the nature of all items being handcrafted goods, exchanges will be determined on a case by case basis. Please contact us with your order number and the item you would like in exchange.
Since 2011 Golden Lotus Mala has been creating authentic mala beads and spiritual jewelry in support of meditation, yoga, and faith for all spiritual paths and walks of life. Designed and handmade in Winter Springs, Florida USA.