Shipping policy

Orders are processed Monday through Friday. Please note that we do not process or ship on weekends or national holidays.

To give you an idea of when your order will ship, below are our current order processing times:

• Most Orders ship in 1 to 3 days
• Custom Orders: 3 to 7 days
• Repair/Restring Services: 3 days (upon receipt of your repair item)

Holiday Peak Seasons
During busy holiday seasons, processing times may be extended. If you're purchasing gifts, we recommend placing your orders early to ensure timely delivery.

We do not offer expedited shipping or rush orders, all are processed in the order they are received. While USPS Priority Mail (2-3 day delivery) is available to shorten shipping time, this option does not affect our processing times. If you have a specific date that you need an item by, contact us to verify if that time-frame will be possible.