Free Shipping for US Orders!
Current processing times for all orders are 1 to 3 business days from the date the order was placed. An e-mail will be sent with package tracking information. We do not process orders on weekends or national holidays. Processing time is the time it takes for your order to be prepared for shipment.
US customers can choose USPS First Class (Free Shipping) or Priority Mail.
International orders are shipped via USPS First-Class Package International Service and delivery times vary by location. Please be aware of any possible international customs charges or import regulations that your country may collect.
All major credit cards and PayPal, Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards.
Florida orders will be charged 7% Sales Tax.
If your item breaks due to normal wear and tear within 90 days of purchase simply contact me in order to send the item back for a free repair / restring. You simply pay for the postage to ship the item for repair, we will pay the postage to ship the item back to you upon completion of repair.
If 90 days has passed, a restring service is available at a flat rate fee. Please view the guarantee for complete details.
Due to the exorbitant cost of shipping and delivery times International orders are sold as-is and are not covered under the guarantee.
Customer should contact us within 14 days of purchase to request a refund. Please view the return policy for more information.
Golden Lotus Mala is located in Winter Springs, Florida. Our products are sold here in our online shop and at select art sites, shows & venues. If you would like to know more check out the about us page.
Only high-quality semi-precious gemstones, natural gemstones, glass beads, wood beads, sterling-silver, silver-plated metal, gold-plated metal, brass, and copper are used in our designs. Steps are taken during the manufacture of each item to ensure that beads and other materials are not broken or damaged.
Nearly all of the gemstones used in our malas are natural stones and are not known to be enhanced by the manufacturer. These natural stones receive the standard cutting and polishing and they may have some slight imperfections and inclusions. Gemstones which have a rating are A or B quality.
Full length malas are crafted with professional-grade jewelry wire, the most expensive and the best in the industry is used to string all of our mala beads. You may wonder how a mala strung on this wire may feel, the drape is very soft and flexible similar to any standard necklace you may wear, it is also kink resistant.
Each full-size mala is given just the right amount of “give” to allow the beads to be moved for counting or lightly wrapped around the wrist.
Bracelets are made with a durable latex free stretch cord.